Purpose Independently analyzes, designs, specifies for several complex customer applicationsand/or unstable business situations, within the Service Level Agreements, in order toproduce adequate functional designs, impact analyses and functional solutions. Task and...
Purpose Independently analyses, specifies and solves high risk and complex service requests,within the Service Level Agreement, to keep one or several large customer applicationsoperational. Result areas Customer satisfactionEnsures optimal delivery of solutions to...
Purpose Analyses, designs, specifies for one or several customer applications, within the ServiceLevel Agreements, in order to produce adequate functional designs, impact analysesand functional solutions. Task and Responsibilities 1. Customer satisfactionEnsures...
Purpose Analyses, specifies, and solves service requests, within the Service Level Agreement, tokeep one or several customer applications operational. Tasks and Responsibilities Customer satisfactionEnsures optimal delivery of solutions to obtain optimal customer...
Purpose Analyses, specifies and solves service requests, within the Service Level Agreement andin agreement with a senior, to keep one or several customer applications operational. Tasks and Responsibilities Customer satisfactionEnsures optimal delivery of solutions...
Purpose Receives, registers, classifies, solves or dispatches and guards service requests fromcustomers, within the agreed Service Level Agreement, in order to solve the servicerequests as soon as possible. Tasks and Responsibilities IntakeReceives and registers on...