Contract Administrator S3-20

28 februari 2024 | S3 Contract Management


Maintains and standardizes the Maintenance and Support Contracts with customers and partners, under supervision of the manager in order to retain those contracts at the installed base.

Tasks and Responsibilities

The contract administrator is the primary point of contact for all Maintenance and Support contracts.

1   Contract administration.
Main activities

  • Ensures the availability of an up-to-date inventory of all contracts that contain Maintenance, support and Services components, their characteristics and their expiry dates.
  • Ensures that Maintenance contract policies, processes and systems are consistently implemented and used

2.  Operates in conjunction with other teams

Main activities

  • Works closely together with account managers for contract renewals
  • Proactively advises on contracts that are subject to re-negotiation
  • Timely alerts and acts on contract expiry dates, assist finance in Payment dates and renewal fees.
  • Works closely together with the support team to communicate and clarify the implications of contract conditions

3.  Gains and maintains knowledge about company product, the maintenance renewal process and the relation to the Support & Services organization

5. Transfer of knowledge
Takes initiative in the development of qualities of junior colleagues.
Main activities

  • Follows future business trends and needs;
  • Assists juniors with complex activities.


Job Requirements


Vocational (MBO) or BSc level

Experience, knowledge and skills

  • Experience with Contract Management
  • Experience with Support and/or Services organizations