Purpose
Leads and organizes the company, in accordance with independently developed vision
and strategy, in order to secure the continuity of the company.
Tasks and Responsibilities
- Vision and Strategy
Develops and executes strategic plans, with a convincing vision, to ensure the stable future growth and existence of the company.
Main activities
- Develops and monitors primary goals and strategies;
- Reaches consensus within MT;
- Business Plan
Develops (yearly) business plan,for own functionality
to ensure future business of the company.
Main activities
- Develops a vision on part-market and business portfolio;
- Analyses and assesses market opportunities and possibilities and growth (SWOT);
- Verifies (existing and new) customer potential;
- Examines financial performance;
- Examines required (human) resources;
- Checks on quality improvements;
- Organizes further action plans to meet needs of stakeholders.
- Business Management
Leads the company towards objectives within business plan to ensure profitable (yearly)
business and contended staff and customers.
Main activities
- Leads the leverage process between customer needs and company possibilities;
- Sets up the marketing of new solutions and products effectively;
- Develops and monitors primary goals;
- Proactively monitors and reviews results of business operations MT and adjusts deviations;
- Manages the quality exceeding the market standard;
- Initiates actions on environmental awareness.
- Customer satisfaction
Manages the optimal delivery of the company portfolio as defined in the business plan to ensure optimal customer intimacy and satisfaction.
Main activities
- Understands customer needs and wants;
- Understands the business value of the company solutions for customers;
- Leverages between satisfying implementations and modest means;
- Stimulates cooperation between (large) customers and the company.
- Employee Satisfaction
Manages the unit directly and the subsidiary staff indirectly, according to the HR policies
of the company, to ensure the staff to cooperate in a motivated and ambitious manner.
Main activities
- Motivates the subsidiary by radiating vision and stimulating cooperation and synergy;
- Identifies and develops an overall leadership structure;
- Develops, in conjunction with human resources effective human resources people management plans and strategies;
- Establishes organizational structure of the subsidiary and assigns authority.
- External Communication
Acts as a spokesperson on executive level to the customers
and the employees, inspiring customers and employees
towards the future vision and direction of the company.
Main activities
- Introduces large customer contacts;
- Keeps up with existing customer relations of large customers;
- Appears on seminars as speaker on strategic business issues.
Quantitative
See General Manager
Job Requirements
Education
- Seasoned managerial knowledge and experience in IT organizations on academic level.
Experience, knowledge and skills
- 5 years experience as BUM in IT;
- Training for senior management positions.
Competences
A.7 Strategic thinking
C.4 Vision
C.5 Organizing own work
D.8 Impact
E.3 Autonomy
E.4 Perseverance