(Business) Unit Manager G1-20

28 februari 2024 | G1 Management



Leads and organizes a major Business Unit or department (‘unit’), in accordance with
strategy and mission, approved by (Managing) Director, in order to secure the continuity of the unit.

Tasks and Responsibilities

  1. Business Plan
    Develops and executes the (yearly or new) business plan, within strategy and mission,  
    to ensure future business of the unit.        

    Main activities
  • Defines a vision on part-market and business portfolio;
  • Analyses and assesses market opportunities and possibilities and growth (SWOT);
  • Determines (existing and new) customer potential;
  • Defines financial performance;
  • Determines required (human) resources;
  • Plans quality improvements;
  • Determines further action plans to meet needs of stakeholders.
  1. Business Management
    Leads the unit towards objectives within business plan to ensure profitable business and contend staff and customers.

    Main activities
  • Leverages between customer needs and the company possibilities;
  • Manages daily operation of the unit;
  • Markets new solutions and products effectively;
  • Develops and monitors primary goals;
  • Proactively monitors and reviews results of business operations with staff and adjusts deviations;
  • Reports progress to (Managing) Director at the right time.
  1. Customer satisfaction
    Ensures optimal delivery of the company portfolio as defined in the business plan to ensure
    optimal customer intimacy and satisfaction.

    Main activities
  • Understanding customer needs and wants;
  • Understanding the business value of the company solutions for customers;
  • Ensures satisfying implementation of solutions within agreement with customer and efficiently allocating employees and resources;
  • Stimulates cooperation between customer and company;
  • Utilizes continuous quality improvement philosophies, techniques and tools.
  1. Employee Satisfaction
    Manages the unit staff, according to the HR policies of the company, to ensure the staff to
    cooperate in a motivated and ambitious manner.

    Main activities
  • Consults, coaches and assesses direct reports;
  • Motivates the unit by vision and stimulating cooperation and synergy;
  • Identifies and develops leadership;
  • Establishes organizational structure of the unit and assigns authority;
  • Manages activities on Health & Safety and environment.
  1. External Communication
    Represents the organization on the right level to external stakeholders in order to maximize the continuity of the unit.

    Main activities
  • Customers, government agencies;
  • Introduces new customer contacts;
  • Keeps up with existing customer relations;
  • Leads seminars.


Yearly turnover up to € 2M  (million)
Number of employees up to 515

Job Requirements


  • 5 years managerial knowledge and experience in IT organizations on BSc level
  • Training for senior management positions


A.7 Strategic thinking
C.4 Vision
C.5 Organizing own work
D.8 Impact
E.3 Autonomy
E.4 Perseverance