Description
You will be involved in all elements of our learning solution, including but not limited to creating eLearning materials for customers who are implementing the company software solution, develop course materials for classroom training and support our sessions in the WebEx Virtual Training Center.
The junior Learning Consultant has access to state-of-the art tools such Cornerstone OnDemand, WebEx Virtual Training Center, Lectora, Articulate Presenter and Captivate.
Position in organisation
Reports to
Reports to Manager Learning Services
The Academy team consists of 5 employees in total.
Direct Reports
0
Goal of the Position
To be involved in all elements of our learning solution, to support our Academy team in all necessary fields and to become a senior learning consultant.
Result areas
- Create custom learning activities and materials
By means of E-Learning, virtual classroom and face-to-face, for specific clients‚ based on a given concept and within the boundaries and conditions of the project - Develop instructions for learning activities
Using standard templates, write facilitator guides‚ participant guides and learning event design documents. - Implement online learning activities in the WebEx Virtual Training Center
Challenge suggested learning solutions
Where appropriate in a constructive manner (principles of instructional; design and interactivity) within the project boundaries and conditions. - Manage the Academy back office
Competency profile
| company competencies | Competency level | Competency Description |
| Dedication | 4 | |
| Innovation | 4 | |
| Inspiration | 4 | |
| Integrity | 4 | |
| Pride | 4 | |
| Sustainability | 4 | |
| Team Spirit | 4 |
| Role-based Academy competencies | Competency level | Competency Description |
| Analyzing training demand | 3 | Deliver input for a Training Need Analysis performed by a medior or senior learning consultant: course topics based upon the customer’s business documentation and company functional blueprints |
| Developing courses | 4 | Contribute to the tasks of the medior/senior learning consultant: create a learning design, develop course content (either eLearning or instructor-led), review the course deliverable with the customer, process review comments and document project deliverables |
| Interaction design | 4 | Using interaction design principles for: innovative ideas about interaction, new didactical principles/instructional design, enabling tools and training of team |
| Leading the project | 3 | Act as a responsible team member: understand principles of working in a team, deliver assigned tasks on time within budget, notify project leader on time in case of delays |
| Engaging with customer | 3 | Support medior/senior learning consultant in building the relation with the customer during the project. Keep the balance between creating a happy customer (meeting the expectations) and the boundaries of the project |
| Managing the Academy back office | 4 | Responsible for managing the company Learning Center, all registrations for customer training and arranging correct registration in AFAS via Planning & Travel |