Lead UX Consultant C6-40

Laatst bijgewerkt: woensdag 12 mei 2021

Purpose


Leading complex strategic UX projects driven by a business oriented UX-vision for
innovative digitalizing of our customer’s complex sales and service processes


Tasks and Responsibilities

1. Customer satisfaction
Ensures optimal delivery of the UX as defined in the project plan to ensure optimal
customer intimacy and satisfaction

Main activities


2. Vision and Strategy
From a strategic customer understanding builds an innovative and business driven vision
for digitizing of the customer’s sales and services

Main activities


3. Design
Leads service concepts from conceptualization through prototyping to implementation for
large and complex applications in various disciplines

Main activities


4. Consultancy
Leads large core consulting assignments on digital business solutions in strong crossfunctional
relationships of large customers

Main activities


5. Administration and Additional work
Defining, maintaining and interpreting (project) administration and planning, within the
rules of the company accounting, in order to keep profitable business

Main activities


6. Transfer of knowledge
Development of the UX qualities of the consultants, within company standards, in order to
assist them in their growth

Main activities


7. People Management of UX department
As a mature leader the Principal can act as a managing consultant 


Job Requirements


Education:


Experience, knowledge and skills:

 

Competences

A.2 Team managing
A.3 Coaching
A.8 Conflict handling
B.1 Self-employment
B.2 Market orientated
D.8 Impact