Implementation Consultant C2-20

Laatst bijgewerkt: woensdag 12 mei 2021

 

Purpose

The Implementation Consultant implements and configures the standard software, within the boundaries of the project plan, according to specified requirements and following our way of work and best practices in order to achieve a smooth working application which satisfies customer requirements.

The SENIOR is responsible for larger projects, complex requirements or configurations and can lead up to 4 juniors.

The ASSISTANT focusses on implementations under supervision.

 

Task and Responsibilities

  1. Customer satisfaction
    Ensures optimal delivery of business solutions to obtain optimal customer satisfaction and
    intimacy.

    Main activities

 

  1. Configuration and implementation.


Configures and customizes the software from functional requirements effectively, prepares and gives product related training to end-users and administrators, conform company standards and best practices, in order to achieve well trained users who are able to use the product.

  

  1. Planning & Administration
    Ensures timely and correct planning and administration, within the company standards and
    agreements and in accordance with customer-administrations, to ensure a professional
    delivery.

    Main activities

 

  1. (not the assistant) Transfer of knowledge
    Takes initiative in the development of qualities of junior business consultants.

    Main activities

 

Job Requirements

Education level:

 

Experience, knowledge and skills

 

Competences

A.4 Delegating (sr)
B.2 Market orientated (mr, sr)
B.3 Networking (mr, sr)
B.4 Taking risks (sr)
C.4 Vision (sr)
D.8 Impact (mr, sr)
E.2 Stress resistant
E.5 Flexibility