Sr UX Consultant C6-30
Purpose
Designing and leading complex UX projects or project areas driven by a business oriented
UX-vision for innovative digitalizing of our customer’s complex sales and service
Processes
Tasks and responsibilities
1. Customer satisfaction
Ensures optimal delivery of the UX as defined in the project plan to ensure optimal
customer intimacy and satisfaction
Main activities
- Deep understanding of the domain and of customer wants and needs
- Creating UX vision for one or more areas for client
- Understanding the business value of the company solutions for customers
- Stimulating cooperation between customer and the company
- Anticipating on new business
2. Vision and Strategy
From a thorough customer understanding builds an innovative and business driven vision
for digitizing of the customer’s sales and services
Main activities
- Defining new UX processes and standards
- Active contribution to Style Guide
- Follows trends and studies in digitalization
- Signals marketing trends
3. Design
Drives large service concepts from conceptualization through prototyping to
implementation for large applications
Main activities
- Conceptualizes customer’s self-services
- Formulates efficient time plan and accessible guidelines for projects
- Translates complex information to user friendly proposal
- Designs both high level flows and detailed interaction specs performs user testing
- Interprets the results
- Leading from beginning of project to end, from concept to launch
4. The senior UX Consultant can be active in more technical areas
A. Interaction Design
Realization of interactive designs in large projects that meet the qualitative demands of
the customer
Main activities
- Advises on contents and approach of interaction design
- Formulates and controls the basic principles of the design projects
- Design UI and builds blue print
B. Graphical Design
Translates from this blueprint the Brand Assets of
client to a graphical Design on screen in large projects
C. Web Design
Translates the graphical design into a web design (end-product), guarding the visual
identity of client in large projects
Main activities
- Maintain visual quality of the applications
- Translate brand values of clients into functional company solutions
- Advocate of visual quality and brand awareness
D. Interface Design
Analyses and implements
Main activities
- Analyses the web/user interface designs
- Implements concepts into the user interface
- Consults on the possibilities in modern user interface Technologies
E. Consultancy
Leads large core consulting assignments on digital business solutions
Main activities
- Makes independent decisions and consults when appropriate
- Advises customers on operational management level on core UX related issues.
- Guards and monitors the concept
- Gives presentations to management level of large companies
5. Administration and Additional work
Defining, maintaining and interpreting (project) administration and planning, within the
rules of the company accounting, in order to keep profitable business
Main activities
- Decides when services are ready for implementation
- Reports to Principal
- Executes activities within budget
- Recording all financial data
- Pro actively identify extra work
- Proactive check on overdraw
6. Transfer of knowledge
Development of the UX qualities of the consultants, within company standards, in order to
assist them in their growth
Main activities
- Coaching on the job
- Transfer of knowledge
- Contributes with creative ideas on improving team morale
- Assisting UX colleagues with complex activities
Job Requirements
Education
- BSc or Msc in Design and/or HCI
Experience, knowledge and skills
- Strong skills in user interface and page design
- 3 years background in IT-Architecture
Competences
A.4 Delegating
A.5 Planning and organizing
B.5 Initiative
C.2 Judgment forming
C.3 Decisiveness
C.4 Vision
C.5 Organization Sensitivity
C.9 Conceptual thinking
D.6 Persuasiveness
E.2 Stress resistant
E.3 Autonomy